Shipping & Returns

Shipping costs

We ship with DHL and UPS. Delivery times are 2-4 business days within Germany and 4-6 business days for deliveries outside Germany.

Zone 1 | 4.90€ | Free shipping from 70€
Germany

Zone 2 | 8.90€ | Free shipping from 120€
Austria

Zone 3 | 12.50€ | Free shipping from 150€
EU

Zone 4 | 19.90€ |
Norway, Switzerland, Monaco

Zone 5 | 30.00€ |
Rest of the world


Returns

Returns within Germany are free of charge. Outside Germany you have to pay the costs for the return yourself.

For ecological reasons, we do not enclose return slips with our packages. If you want to return goods to us, please contact us by email to:

support@esperando.eu

Please include your invoice or customer number. We will then send you all further information about the return.

For more information on how to cancel an order, please see our cancellation policy.